Cloud Technical Lead

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Job Description

 

Cloud Technical Lead
Singapore

 

Our client is an award winning provider of Client Lifecycle Management software solutions for financial institutions. Global Financial Technology company specializing in life cycle management, AML/KYC compliance, risk management, and client data management. The company works with the top 50 financial institutions across the world. 

 

Cloud Technical Lead will be responsible to manage a team. Will be responsible for delivering scale & security in Cloud Models with extensive use of DevOps functions. Work along with the global team based out in Europe and USA. 

 

Some responsibilities will include:

  • Developing and proposing CI/CD improvements
  • Proposing AWS enhancements into current infrastructure as code
  • Troubleshooting complex deployment issues on a multi-tier cloud enterprise solution.
  • Help projects to adopt cloud technologies, supporting them in defining requirements, building prototypes, proof of concept environments
  • Proactively automate infrastructure and services to enable a small team to deliver value to a global enterprise.
  • Working with onshore and offshore vendors
  • Communicating system changes – scheduled downtimes, system updates, etc. – both internally and externally
  • Work directly with customers, operations and engineering to research, troubleshoot, and resolve performance issues in a timely manner.
  • Clearly and succinctly document communications with customers within our case management system.
  • Ensure customer satisfaction through outstanding customer service and high quality technical responses.
  • Effectively prioritize and escalate customer issues as required.
  • Provide input on automation, and a systematic approach to configuration, deployment and infrastructure maintenance and recovery as well as continuing to improve the performance and reliability of the network and the overall service.
  • Help define technical solutions to meet business needs through the Agile process.
  • Foster high-performance, collaborative technical work resulting in high-quality output.
  • Gather and analyse data to aide in informed decision-making while providing detailed, realistic estimates.
  • Interact skilfully with business stakeholders and third-party technical organizations.
  • Work closely with architecture and security teams to deliver security by design for our client’s wider IT teams
  • Document & present DevOps practices to internal team and wider teams to promote Cloud DevOps.

 

Ideal candidate:

  • Degree or Diploma in Computing or similar related qualification
  • AWS DevOps engineer certification
  • Linux Red hat certification would be a bonus
  • 2+ years hands on experience of mentoring and leading infrastructure teams 
  • 4+ years experience in Cloud engineering or similar role
  • Willingness to take ownership and ability to show strong personal commitment for the department and the team goals; must be comfortable with being considered a reliable and proactive influential team member who is not afraid to take on responsibility in the team.
  • Engage and influence senior client stakeholders on technical strategy and delivery
  • Expert experience in AWS administration and troubleshooting for two (2) or more of the following:
  1. DevOps/Deployment
  2. Orchestration Management
  • Continuous Integration technology (e.g. Kubernetes, Docker, Jenkins, Ansible Chef, Puppet, or related tools).
  • Experience with System Administration with Linux (CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange)
  • Expert experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
  • Experience with agile SDLC methodologies & software continuous integration
  • Good Hands-on experience leading the architecture design, development & deployment of enterprise software at scale
  • Be service focused ensuring all applications achieve SLAs and production deployments are to the highest standards meeting customer requirements.
  • Customer facing experience is essential.
  • Experience in investigating and responding to tickets regarding health and security of the system, assigning priority, and coordinating with application teams to ensure that company Service Level Agreements are met.
  • Ability to automate repeatable tasks via scripting using tools such as Ansible, Bash, and PowerShell
  • Strong problem identification and problem-solving skills
  • Good verbal & written communication skills and demonstrated ability to collaborate across teams and organizations
  • Proven track record in meeting deadlines
  • Proactive and can work independently or as part of a team.

 

Interested candidates can email their CVs in MS Word format to Gary Dean (gary@datasearchconsulting.com) for a confidential discussion.

 

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