Customer Success Manager

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Job Description

 

Customer Success Manager
SGD 200K base + SGD 50K bonus
Singapore

 

Our client, a global technology vendor with a strong reputation in selling Finance related software, is looking to hire a Customer Success Manager to further grow their presence in APAC.

 

As a key member of the team, you will be responsible for nurturing relationships & upselling/cross selling to existing clients in these markets. You will drive sales numbers for the assigned territories, working closely with senior management based in Singapore. 

 

You will be involved in activities such as:

  • Nurture & strengthen relationships with existing clients
  • Identify opportunities to upsell & cross-sell products and reduce client churn rates 
  • Influence client mindset towards adopting Cloud solutions
  • Work closely with internal teams to provide the best customer service experience

 

You will possess:

  • Experience in Customer Success/Relationship Management roles
  • Knowledge in EPM/Finance solutions
  • Proven track record of exceeding prior targets
  • Excellent English verbal and written communication abilities and the ability to deliver professional and persuasive presentations with clients. 
  • Proficiency in one or more regional languages will be an advantage

 

Interested candidates can forward their CVs in MS Word format to anchal@datasearchconsulting.com 

 

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